Frequently Asked Questions
Really? Well, let us explain then: Symmetricity pattern designs are one-of-a-kind and exclusive, carefully created one by one, like in the ancient times (hint: we don’t use AI or similar technologies in our designs).
Nooooo! Our prices reflect the uniqueness and exclusivity of Symmetricity designs. When you invest in one of our patterns, you’re not just buying a design — you’re acquiring a piece of art that will never be replicated.
This level of exclusivity ensures that your brand, product, or space has a truly distinctive and high-end look. You can literally do whatever you want to with your brand-new pattern, so be creative using it!
Since our products are digital and exclusive, all sales are final. Once a design is purchased and delivered, we cannot offer refunds, exchanges, or cancellations.
We encourage you to carefully review your selection before completing your purchase to ensure it’s the perfect fit for your needs.
We got you covered! We understand that technical issues can happen, and we’re here to help. If you encounter any problems with your digital file, such as corruption or inaccessibility, please contact us within 5 days of purchase.
We’ll work with you to resolve the issue, and if we can’t fix it, we’ll consider a refund under our exceptional circumstances policy.
Our website is always up-to-date with the latest availability. If a pattern is listed on the site, it’s still available for purchase. But act quickly — once it’s sold, it’s gone for good!
Absolutely! When you purchase a pattern, you gain full rights to use it commercially. Whether it’s for a product line, branding, or interior design, the pattern is yours to use as you wish, with no limits.
Well, not always. That will be based on your vibes only (we really mean it, we don’t work with/for assholes).
If you’re looking for something truly bespoke, that’s going to cost you an arm and a leg, but we can definitely work together to create a custom pattern that’s tailored to your specific vision. Please reach out to us for more details on our custom design services.
When you purchase a pattern, you’ll receive the files in .AI (Adobe Illustrator file extension), .SVG and .PDF formats, which are ideal for maintaining the crisp, clean lines of vector graphics. To make the most of these files, we highly recommend that you own an updated copy of Adobe Illustrator. This software allows you to easily manipulate the design, customize it, and integrate it into your projects.
We don’t offer files in .PSD (Adobe Photoshop) format because Photoshop is primarily a raster-based program and doesn’t handle vector graphics as effectively. Our patterns are meticulously crafted as vectors, ensuring they scale beautifully to any size without losing quality. The .AI, .SVG and .PDF formats are perfect for this, giving you the flexibility to use the designs in a wide range of applications.
We’re always here to help! If you have any questions, need support, or want to inquire about custom designs, feel free to reach out to us at our contact page. We’ll get back to you as soon as possible.
Because Instagram is so passé! We find our vibe resonates more with platforms like Pinterest or niche communities like Are.na or Cosmos. These spaces align better with our audience and with Symmetricity strategy as a company — at least for now.
But yeah, we don’t really use Instagram to sell and promote our products, or even maintain an Instagram account for Symmetricity. We believe in offering a personalized and exclusive experience, which is why our designs are only available through our website. This ensures that each transaction is secure, and every purchase is truly unique.
We focus on quality over quantity, providing a curated shopping experience where our patterns are available directly to those who appreciate their exclusivity.
We’re definitely excited about the possibility! While our focus right now is on creating unique, exclusive patterns, we may explore the idea of producing exquisite products with our designs in the future. We’ll be sure to keep you updated if we take that step.
